Question 1

What is Woody Business?

Accepted Answer

Woody Business is a B2B and wholesale platform by Shreeji Art Creation. We specialize in handcrafted, personalized wooden gifts like keychains, wall hangings, desk accessories, calendars, and more — perfect for corporate gifting, events, and retail.

Question 2

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product category:

Question 3

What are your pricing tiers?

Accepted Answer

Prices decrease automatically as you increase quantity. Here's a general breakdown:

Question 4

Do you offer bulk discounts beyond 7%?

Accepted Answer

Yes! For orders above 500 pieces or recurring monthly orders, we offer special pricing beyond our standard 7% tier. Contact us via WhatsApp or our contact form for a custom quote with your exact requirements.

Question 5

Do you offer custom branding and private labeling?

Accepted Answer

Yes! We offer 100% customization including your company logo, brand name, custom designs, and packaging. Private labeling and OEM orders are welcome. Upload your logo/design directly on the product page or share it on WhatsApp.

Question 6

How does the ordering process work?

Accepted Answer

It's simple — follow these 5 steps to get your custom products delivered:

Question 7

What payment methods do you accept?

Accepted Answer

We accept UPI (GPay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking, and bank transfers (NEFT/RTGS). Online payments are processed securely through Cashfree. For bulk orders above ₹10,000, we also accept partial advance payments.

Question 8

Do you ship across India?

Accepted Answer

Yes, we deliver pan-India with reliable logistics partners. Shipping is free on orders above ₹2,999. Standard delivery takes 7-15 business days depending on location and order size. International shipping is also available — contact us for rates.

Question 9

What is your return and refund policy?

Accepted Answer

Since our products are customized, we generally do not accept returns. However, we provide free replacements for damaged, defective, or incorrect items within 48 hours of delivery with photo evidence. We stand behind our quality — every order is quality-checked before dispatch.

Question 10

Can I get product samples before placing a bulk order?

Accepted Answer

Yes, we offer sample orders so you can evaluate quality before committing to a bulk order. Sample costs are adjusted against your final bulk order amount. Request samples via our Samples page or WhatsApp us directly.

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How Custom Logo Engraving Works

Share Logo & Requirements

24-Hour Digital Mockup

5% Advance & Production

Need a Formal Quote or PDF Catalog for Management?

Frequently Asked Questions